Frequently Asked Questions
🎻 General questions
What size violin do I need?
What size violin do I need?
The correct violin size depends on your arm length. Children often use a smaller size (1/16 to 3/4), while adults usually play a 4/4 violin. You'll find a handy size chart on our website to help you make the right choice.
What is the difference between a student, intermediate, and professional violin?
What is the difference between a student, intermediate, and professional violin?
Student violins are ideal for beginners: affordable and easy to play. Mid-range violins offer a richer sound and better finish. Professional violins are handcrafted and deliver maximum tone quality and response for advanced players.
Will my violin be delivered ready to play?
Will my violin be delivered ready to play?
Yes, our violins are delivered fully tuned and ready to play. In most cases, the bridge still needs to be installed to prevent damage during transport.
What's in a violin set?
What's in a violin set?
A standard violin set includes a violin, bow, case, and rosin. Some sets also include a shoulder rest and tuner. This is always described in the product description.
How often should I tune my violin?
How often should I tune my violin?
It's recommended to briefly tune your violin before each playing session . Temperature and humidity can affect tuning.
🪶 Maintenance & accessories
How often should I replace my strings?
How often should I replace my strings?
On average, every 6 to 12 months, depending on how often you play. If the tone becomes duller or the string frays, it's time for replacement.
How do I use rosin?
How do I use rosin?
Before playing, apply rosin to the bow hairs a few times. This provides grip on the strings and a full tone. Avoid excessive rosin use, as this can cause dust buildup.
Do I need a shoulder rest?
Do I need a shoulder rest?
Yes, a shoulder rest helps keep the violin stable and prevents tension in the neck and shoulders. It's definitely recommended for beginners.
How do I maintain my violin?
How do I maintain my violin?
Store the violin in its case, out of direct sunlight. Clean the violin after each playing session with a soft cloth to remove any resin residue. Avoid water or cleaning products.
What is the correct humidity for a violin?
What is the correct humidity for a violin?
A humidity of 45–55% is ideal. Air that is too dry can cause wood to crack. Consider using a humidifier in winter.
💼 Ordering & delivery
How long does it take to deliver a violin?
How long does it take to deliver a violin?
Within the Netherlands, we usually deliver within 1 to 2 business days . Orders shipped internationally may take a little longer.
Can I return my violin if I'm not satisfied?
Can I return my violin if I'm not satisfied?
Yes, you have a 14-day return policy, provided the violin is returned in its original condition and packaging. See our returns policy for details.
Are there shipping costs charged?
Are there shipping costs charged?
For orders over €75, we offer free shipping . For orders below that, we charge a small flat fee.
Can I track my order?
Can I track my order?
Yes, as soon as your order has been shipped, you will receive a track & trace code by email.
🎼 Games & Teaching Materials
How long does it take to deliver a violin?
How long does it take to deliver a violin?
Absolutely. For beginning players, affordable violins are ideal for starting out. More important than price is that the violin is properly set up—and all of our violins are.
What is the difference between an acoustic and electric violin?
What is the difference between an acoustic and electric violin?
An acoustic violin has a natural, warm sound. An electric violin is quieter without an amplifier and ideal for practicing with headphones or for modern music genres.
Which rosin or strings do you recommend for my level?
Which rosin or strings do you recommend for my level?
Beginners are best off with standard rosin and steel strings . Advanced players often opt for synthetic strings and a premium rosin like Pirastro or Hill.
Can I come to you for maintenance or repairs?
Can I come to you for maintenance or repairs?
Yes, we work with experienced violin makers who perform maintenance, adjustments, and repairs. Feel free to contact us for a quote or appointment.